“Boeing has been making quite a few changes,” said Stephanie Pope, CEO of Boeing Commercial Airplanes (BCA), during a briefing on the eve of the Dubai Airshow. “We have new leadership. We reset with our labor, we reset with our financials and our balance sheet, and then, obviously, we reset how we build airplanes.”
During this “reset,” the company has endeavored to restore its reputation after a series of accidents that called into question its long-standing quality and credibility. “We’ve also underpinned all that with focus on restoring trust, with our customers, with our suppliers, with our employees, and with our regulator,” she said. “That was all driven by changing our culture, and we rolled out new values and behaviors, and have been focused on culture change at BCA.”