| QUOTE UNQUOTE |
| “Sometimes a leader has to criticize those with whom he works—it cannot be avoided. I like a leader who can, while pointing out a mistake, bring up the good things the other person has done. If you do that, then the person sees that you have a complete picture of him. There is nobody more dangerous than one who has been humiliated, even when you humiliate him rightly.” |
| — Nelson Mandela |
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